In the corporate world, businesses rely on their in-house IT department to source, install and maintain the IT systems supporting key business activities. However, not every business is large enough to warrant permanent IT staff.

Businesses with more modest technology requirements with a smaller number of staff love the hassle-free flexibility of YourITsupport's complete solution. Key elements are detailed below:

1. Consulting & Planning

Whether your business is new or expanding, YourITsupport can help you plan your technology spend. We can advise you on the all-important network and server back-end, client laptops and desktops, printers and peripherals and operating systems and software.

2. Supply, Installation & Configuration

Once your requirements have been assessed, YourITsupport can source equipment at competitive rates, install the hardware and network equipment at your offices and set up laptop and desktop computers accordingly. Our skilled staff provide your staff with access to key data, email systems and applications from existing systems and configure new equipment like printers and scanners.

3. Maintenance & Upgrades

Computer systems need ongoing maintenance and servicing just like any complex piece of equipment. Our skilled staff perform regular virus updates, Service Pack installations, cache and temporary file removal and a host of other regular tasks to ensure your systems are running smoothly and safely as well as providing memory and hard drive upgrades as required.

4. Technical Support

If you experience problems with your IT systems, YourITsupport are just a telephone call away. Our skilled and friendly staff can help diagnose and solve many problems quickly over the 'phone. Alternatively, our advanced remote control software allows us - with your permission - to see what is happening on your screen and take control of your mouse and keyboard for a short period to fix the problem. If neccessary our staff will visit you on-site to fix your issues.

5. Backup & Hosting

YourITsupport offer to back up your important data remotely in our datacentre so that even if your critical systems suffer catastrophic failure, your information is safe. Additionally, we provide a range of hosted services for our clients who prefer us to look after their servers. We can offer remote access to applications, email systems, web services and secure shares: if you have access to the internet, you can use a secure link to get to your systems - wherever you are.